Normal view MARC view ISBD view

Service management : Operations, strategy, information technology / Sanjeev Bordoloi, James Fitzsimmons, and Mona Fitzsimmons.

By: Bordoloi, Sanjeev [author]Contributor(s): Fitzsimmons, James [co-author] | Fitzsimmons, Mona [co-author]Material type: Text

TextPublication details: New York : McGraw Hill LLC, c2023Edition: Tenth EditionDescription: xix, 524 pages : illustrations ; 28 cmISBN: 978-1-265-07553-8Subject(s): SERVICE INDUSTRIES -- MANAGEMENTLOC classification: HD 9980.5 B67 2023

Contents:

Part one : Understanding services -- Part two : Designing the service enterprise -- Part three : Managing service operations -- Part four : Quantitative models for service management.

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings ( 1 )
Title notes ( 2 )
Comments ( 0 )

Holdings
Item type	Current library	Home library	Collection	Shelving location	Call number	Status	Date due	Barcode
Books	NU Fairview College LRC	NU Fairview College LRC	School of Business and Accountancy	General Circulation	GC HD 9980.5 B67 2023 (Browse shelf(Opens below))	Available		NUFAI000005144

Includes index.

Part one : Understanding services -- Part two : Designing the service enterprise -- Part three : Managing service operations -- Part four : Quantitative models for service management.

There are no comments on this title.

to post a comment.