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Operations management in tourism and hospitality / John Paul G. Buenaventura and Liberty Buenaventura-Gutierrez.

By: Buenaventura, John Paul [author]Contributor(s): Buenaventura-Gutierrez, Liberty [author.]Material type: Text

TextPublication details: Intramuros, Manila : Mindshapers Co., Inc., c2023Description: x, 164 pages : illustrations ; 25 cmISBN: 978-971-9655-37-4Subject(s): HOSPITALITY INDUSTRY -- MANAGEMENT | ENTREPRENEURSHIPLOC classification: TX 911.3 B84 20223

Contents:

Lesson 1 : Operations Management in Hospitality. -- Lesson 2 : Quality Service Operations in Tourism and Hospitality. -- Lesson 3 : Recruitment in Hospitality Industry. -- Lesson 4 : Training & Development Employees in Hospitality Industry. -- Lesson 5 : Employee Discipline. -- Lesson 6 : Operations Strategy in Tourism and Hospitality. -- Lesson 7 : Quality Management and Control. -- Lesson 8 : Budget. -- Lesson 9 : Productivity. -- Lesson 10 : Efficiency and Effectiveness. -- Lesson 11 : Supply Chain Operations. -- Lesson 12 : Sales Performance Monitoring and Labor Cost. --

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Holdings
Item type	Current library	Home library	Collection	Shelving location	Call number	Status	Date due	Barcode
Books	NU Fairview College LRC	NU Fairview College LRC	School of Tourism and Hospitality Management	Filipiniana	FIL TX 911.3 B84 2023 (Browse shelf(Opens below))	Available		NUFAI000005368

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