Operations management in tourism and hospitality /
Buenaventura, John Paul
Operations management in tourism and hospitality / John Paul G. Buenaventura and Liberty Buenaventura-Gutierrez. - Intramuros, Manila : Mindshapers Co., Inc., c2023. - x, 164 pages : illustrations ; 25 cm.
Includes bibliographical references.
Lesson 1 : Operations Management in Hospitality. -- Lesson 2 : Quality Service Operations in Tourism and Hospitality. -- Lesson 3 : Recruitment in Hospitality Industry. -- Lesson 4 : Training & Development Employees in Hospitality Industry. -- Lesson 5 : Employee Discipline. -- Lesson 6 : Operations Strategy in Tourism and Hospitality. -- Lesson 7 : Quality Management and Control. -- Lesson 8 : Budget. -- Lesson 9 : Productivity. -- Lesson 10 : Efficiency and Effectiveness. -- Lesson 11 : Supply Chain Operations. -- Lesson 12 : Sales Performance Monitoring and Labor Cost. --
978-971-9655-37-4
HOSPITALITY INDUSTRY -- MANAGEMENT.
ENTREPRENEURSHIP.
TX 911.3 B84 20223
Operations management in tourism and hospitality / John Paul G. Buenaventura and Liberty Buenaventura-Gutierrez. - Intramuros, Manila : Mindshapers Co., Inc., c2023. - x, 164 pages : illustrations ; 25 cm.
Includes bibliographical references.
Lesson 1 : Operations Management in Hospitality. -- Lesson 2 : Quality Service Operations in Tourism and Hospitality. -- Lesson 3 : Recruitment in Hospitality Industry. -- Lesson 4 : Training & Development Employees in Hospitality Industry. -- Lesson 5 : Employee Discipline. -- Lesson 6 : Operations Strategy in Tourism and Hospitality. -- Lesson 7 : Quality Management and Control. -- Lesson 8 : Budget. -- Lesson 9 : Productivity. -- Lesson 10 : Efficiency and Effectiveness. -- Lesson 11 : Supply Chain Operations. -- Lesson 12 : Sales Performance Monitoring and Labor Cost. --
978-971-9655-37-4
HOSPITALITY INDUSTRY -- MANAGEMENT.
ENTREPRENEURSHIP.
TX 911.3 B84 20223
