Tourism for CAPE unit 2 : Caribbean product development, marketing and entrepreneurship / Jody Titus-Maxwell

By: Titus-Maxwell, Jody [author]Material type: TextTextPublication details: United States of America : [2022]Description: 126 pages ; 23 cmISBN: 979-8-46589-823-2Subject(s): TOURISM -- STUDY AND TEACHINGLOC classification: G 155 T58 2022
Contents:
The nature of tourism products and services -- The characteristics of tourism -- Customers' needs, wants and expectations -- Importance of standards to tourism and product development -- The ideal tourism professional -- Customer service and service quality -- Service excellence as a strategic tool -- Niche markets -- Marketing concepts -- Methods of segmentation -- Key marketing tools -- Marketing strategies -- Distribution channels -- Marketing communications -- Market research -- Marketing plan -- Concepts of entrepreneurship -- Personal abilities and talents of entrepreneurs -- Attitudes and behaviours of successful tourism entrepreneurs -- opportunities for entrepreneurship -- Entrepreneurship process in tourism context -- Young entrepreneur spotlight -- Challenges to entrepreneurship -- Components of a business plan for a tourism opportunity -- Bibliography
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Holdings
Item type Current library Home library Collection Shelving location Call number Status Date due Barcode
Books Books NU Fairview College LRC
NU Fairview College LRC
School of Tourism and Hospitality Management General Circulation GC G 155 T58 2022 (Browse shelf(Opens below)) Available NUFAI000003985
Books Books NU Fairview College LRC
NU Fairview College LRC
School of Tourism and Hospitality Management General Circulation GC G 155 T58 2022 (Browse shelf(Opens below)) Available NUFAI000005149

Includes bibliographic references.

The nature of tourism products and services -- The characteristics of tourism -- Customers' needs, wants and expectations -- Importance of standards to tourism and product development -- The ideal tourism professional -- Customer service and service quality -- Service excellence as a strategic tool -- Niche markets -- Marketing concepts -- Methods of segmentation -- Key marketing tools -- Marketing strategies -- Distribution channels -- Marketing communications -- Market research -- Marketing plan -- Concepts of entrepreneurship -- Personal abilities and talents of entrepreneurs -- Attitudes and behaviours of successful tourism entrepreneurs -- opportunities for entrepreneurship -- Entrepreneurship process in tourism context -- Young entrepreneur spotlight -- Challenges to entrepreneurship -- Components of a business plan for a tourism opportunity -- Bibliography

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