Principles of total quality management / (Record no. 5131)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01273nam a22002417a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | NU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240906090747.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240906b ph ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 978-971-9655-93-0 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | NU FAIRVIEW |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD 62.15 P37 2021 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Pasahol, Jhon Ven Saint L. |
| Relator term | author. |
| 245 ## - TITLE STATEMENT | |
| Title | Principles of total quality management / |
| Statement of responsibility, etc. | Jhon Ven Saiint L. Pasahol, Chandra R. Tingga, and Shiela C. Castillo. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Intramuros, Manila : |
| Name of publisher, distributor, etc. | Mindshapers Co., Inc., |
| Date of publication, distribution, etc. | c2024. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | viii, 174 pages ; |
| Dimensions | 25 cm. |
| 365 ## - TRADE PRICE | |
| Price type code | 445.50 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes references. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Chapter 1 : Total Quality Management. -- Chapter 2 : Gurus of Quality Management. -- Chapter 3 : Concept of Quality Management. -- Chapter 4 : Leaders in Total Quality Management. -- Chapter 5 : Customer Satisfaction. -- Chapter 6 : Service Quality. -- Chapter 7 : Customer Retention. -- Chapter 8 : Employee involvement. -- Chapter 9 : Process Improvement. -- Chapter 10 : Benchmarking. -- Chapter 11 : Environmental management System. -- Chapter 12 : Quality Function Deployment. -- Case Studies. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | TOTAL QUALITY MANAGEMENT. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Tingga, Chandra R. |
| Relator term | author. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Castillo, Shiela C. |
| Relator term | author. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Books |
| Suppress in OPAC | No |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| School of Business and Accountancy | NU Fairview College LRC | NU Fairview College LRC | Filipiniana | 05/28/2024 | Purchased | 445.00 | FIL HD 62.15 P37 2024 | NUFAI000005353 | 09/06/2024 | 09/06/2024 | Books |
