Improve your communication skills : how to build trust, be heard and communicate with confidence / Alan Barker.
Material type:
TextSeries: Creating success seriesPublication details: London ; New York : Kogan Page, c2019Edition: Fifth editionDescription: x, 161 pages : illustrations ; 22 cmISBN: 978-0-7494-8627-3Subject(s): BUSINESS COMMUNICATIONDDC classification: 651.7 LOC classification: HF 5718 B37 2019| Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode |
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Books
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NU Fairview SHS LRC | NU Fairview SHS LRC | School of Tourism and Hospitality Management | General Circulation | GC HF 5718 B37 2019 SHS (Browse shelf(Opens below)) | Available | NUFVSHS0000579 |
Chapter 1 : What is communication?. --
Chapter 2 : What's your communication style?. --
Chapter 3 : Seven ways to improve your conversations. --
Chapter 4 : The skills of enquiry. --
Chapter 5 : The skills of persuasion. --
Chapter 6 : Tough conversations. --
Chapter 7 : Making a presentation. --
Chapter 8 : Putting it in writing. --
Chapter 9 : Networking: the new conversation. --
The ability to communicate is one of the most important attributes needed to conduct business. Alan Barker's jargon-free guide shows how to get the message across every time, verbally and visually
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