Improve your communication skills : how to build trust, be heard and communicate with confidence /

Barker, Alan, 1956-

Improve your communication skills : how to build trust, be heard and communicate with confidence / Alan Barker. - Fifth edition. - London ; New York : Kogan Page, c2019. - x, 161 pages : illustrations ; 22 cm. - Creating success series .

Chapter 1 : What is communication?. --
Chapter 2 : What's your communication style?. --
Chapter 3 : Seven ways to improve your conversations. --
Chapter 4 : The skills of enquiry. --
Chapter 5 : The skills of persuasion. --
Chapter 6 : Tough conversations. --
Chapter 7 : Making a presentation. --
Chapter 8 : Putting it in writing. --
Chapter 9 : Networking: the new conversation. --

The ability to communicate is one of the most important attributes needed to conduct business. Alan Barker's jargon-free guide shows how to get the message across every time, verbally and visually

978-0-7494-8627-3

2019005155


BUSINESS COMMUNICATION.

HF 5718 B37 2019

651.7

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