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Tourism information technology / Pierre J. Benckendorff, The University of Queensland, Australia, Zheng Xiang, Virginia Tech, USA, Pauline J. Sheldon, University of Hawaii, USA.

By: Benckendorff, Pierre [author.]Contributor(s): Xiang, Zheng [author.] | Sheldon, Pauline J [author.]Material type: Text

TextSeries: CABI Tourism TextsPublisher: Boston, Massachusetts : CABI, [2019]Copyright date: © Pierre J. Benckendorff, Zheng Xiang and Pauline J. Sheldon 2019Edition: Third EditionDescription: xxvi, 373 pages : illustrations ; 25 cmISBN: 978-178-6-393-43-2Subject(s): TOURISM -- INFORMATION TECHNOLOGY | TOURISM -- INFORMATION SERVICESAdditional physical formats: Online version:: Tourism information technologyLOC classification: G 155 B46 2019

Contents:

Part I : Understanding tourism information technology. -- Chapter 1 : Introduction to tourism and information technology. -- Chapter 2 : The digital tourism landscape. -- Part II : Looking and booking. -- Chapter 3 : Travel intermediaries and information technology. -- Chapter 4 : The internet and the tourist. -- Chapter 5 : Social media and tourism. -- Part III : Traveling. -- Chapter 6 : Mobilities and information technology. -- Chapter 7 : Aviation and information technology. -- Chapter 8 : Surface transport and information technology. -- Part IV : Staying and playing. -- Chapter 9 : Hospitality information systems. -- Chapter 10 : Technology-enabled visitor experiences. -- Chapter 11 : Destination management and smart destinations. -- Part V : Issues and trends. -- Chapter 12 : Sustainable tourism and information technology. -- Chapter 13 : The future of information technology and tourism.

Summary: Examines IT applications in all sectors, including airlines, travel intermediaries, accommodation, food service, destinations, attraction, events and entertainment. Organised around the stages of the visitor journey, the book reviews how tourists are using technologies to support decision-making before and during their trip.

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Holdings
Item type	Current library	Home library	Collection	Shelving location	Call number	Status	Date due	Barcode
Books	NU Fairview College LRC	NU Fairview College LRC	School of Tourism and Hospitality Management	General Circulation	GC G 155 B46 2019 (Browse shelf(Opens below))	Available		NUFAI000005073

Includes bibliographical references and index.

Examines IT applications in all sectors, including airlines, travel intermediaries, accommodation, food service, destinations, attraction, events and entertainment. Organised around the stages of the visitor journey, the book reviews how tourists are using technologies to support decision-making before and during their trip.

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