Tourism information technology /
Benckendorff, Pierre,
Tourism information technology / Pierre J. Benckendorff, The University of Queensland, Australia, Zheng Xiang, Virginia Tech, USA, Pauline J. Sheldon, University of Hawaii, USA. - Third Edition. - xxvi, 373 pages : illustrations ; 25 cm. - CABI Tourism Texts .
Includes bibliographical references and index.
Part I : Understanding tourism information technology. -- Chapter 1 : Introduction to tourism and information technology. -- Chapter 2 : The digital tourism landscape. -- Part II : Looking and booking. -- Chapter 3 : Travel intermediaries and information technology. -- Chapter 4 : The internet and the tourist. -- Chapter 5 : Social media and tourism. -- Part III : Traveling. -- Chapter 6 : Mobilities and information technology. -- Chapter 7 : Aviation and information technology. -- Chapter 8 : Surface transport and information technology. -- Part IV : Staying and playing. -- Chapter 9 : Hospitality information systems. -- Chapter 10 : Technology-enabled visitor experiences. -- Chapter 11 : Destination management and smart destinations. -- Part V : Issues and trends. -- Chapter 12 : Sustainable tourism and information technology. -- Chapter 13 : The future of information technology and tourism.
Examines IT applications in all sectors, including airlines, travel intermediaries, accommodation, food service, destinations, attraction, events and entertainment. Organised around the stages of the visitor journey, the book reviews how tourists are using technologies to support decision-making before and during their trip.
978-178-6-393-43-2
TOURISM--INFORMATION TECHNOLOGY.
TOURISM--INFORMATION SERVICES.
G 155 B46 2019
Tourism information technology / Pierre J. Benckendorff, The University of Queensland, Australia, Zheng Xiang, Virginia Tech, USA, Pauline J. Sheldon, University of Hawaii, USA. - Third Edition. - xxvi, 373 pages : illustrations ; 25 cm. - CABI Tourism Texts .
Includes bibliographical references and index.
Part I : Understanding tourism information technology. -- Chapter 1 : Introduction to tourism and information technology. -- Chapter 2 : The digital tourism landscape. -- Part II : Looking and booking. -- Chapter 3 : Travel intermediaries and information technology. -- Chapter 4 : The internet and the tourist. -- Chapter 5 : Social media and tourism. -- Part III : Traveling. -- Chapter 6 : Mobilities and information technology. -- Chapter 7 : Aviation and information technology. -- Chapter 8 : Surface transport and information technology. -- Part IV : Staying and playing. -- Chapter 9 : Hospitality information systems. -- Chapter 10 : Technology-enabled visitor experiences. -- Chapter 11 : Destination management and smart destinations. -- Part V : Issues and trends. -- Chapter 12 : Sustainable tourism and information technology. -- Chapter 13 : The future of information technology and tourism.
Examines IT applications in all sectors, including airlines, travel intermediaries, accommodation, food service, destinations, attraction, events and entertainment. Organised around the stages of the visitor journey, the book reviews how tourists are using technologies to support decision-making before and during their trip.
978-178-6-393-43-2
TOURISM--INFORMATION TECHNOLOGY.
TOURISM--INFORMATION SERVICES.
G 155 B46 2019
