Total quality management / Angelita Ong Camilar-Serrano
Material type:
Item type | Current library | Home library | Collection | Shelving location | Call number | Copy number | Status | Date due | Barcode |
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NU Fairview College LRC | NU Fairview College LRC | School of Business and Accountancy | Filipiniana | FIL HD 62.15 C36 2023 (Browse shelf(Opens below)) | Available | NUFAI000004497 | ||
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NU Fairview College LRC | NU Fairview College LRC | School of Business and Accountancy | Filipiniana | FIL HD 62.15 C36 2023 (Browse shelf(Opens below)) | c.2 | Available | NUFAI000004410 |
Includes bibliographic references.
Preface -- Acknowledgment -- Chapter 1 : Introduction to TQM -- Chapter 2 : Strategic dimensions of quality -- Chapter 3 : Gurus of total quality management -- Chapter 4 : Kaizen: concepts and systems -- Chapter 5 : Good housekeeping -- Chapter 6 : Phases of TQM implementation -- Chapter 7 : TQM and planning tools -- Chapter 8 : Customer value strategy -- Chapter 9 : Quality standards -- Bibliography -- Webliography.
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