3G handy guide : (Record no. 6290)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00920nam a22002177a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | NU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250618170609.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 250618b ph ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 978-1-98462-551-9 |
| Terms of availability | (paperback) |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | NU FAIRVIEW |
| Transcribing agency | NU FAIRVIEW |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF 5415.4 T74 2019 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | 3G E-Learning, |
| Dates associated with a name | author. |
| 245 ## - TITLE STATEMENT | |
| Title | 3G handy guide : |
| Remainder of title | exhance customer service experience / |
| Statement of responsibility, etc. | 3G E-Learning LLC. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | E-Learning LLC : |
| Name of publisher, distributor, etc. | United State of America, |
| Date of publication, distribution, etc. | c2019. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | vii, 246 pages : |
| Other physical details | illustrations ; |
| Dimensions | 24 cm. |
| 365 ## - TRADE PRICE | |
| Price amount | 1870.00 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes references and indexes. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | 1. Introduction to customer service -- 2. Customer relationship management -- 3. Customer segmentation -- 4. Customer service techniques -- 5. Customer enhancement and loyalty -- 6. Customer retention and acquisition -- References -- Index |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | CUSTOMER SERVICE |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Books |
| Suppress in OPAC | No |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| School of Business and Accountancy | NU Fairview College LRC | NU Fairview College LRC | General Circulation | 10/03/2023 | Purchased | 1870.00 | GC HF 5415.4 T74 2019 | NUFAI000004791 | 06/18/2025 | 06/18/2025 | Books |
