3G handy guide : exhance customer service experience /
3G E-Learning, author.
3G handy guide : exhance customer service experience / 3G E-Learning LLC. - E-Learning LLC : United State of America, c2019. - vii, 246 pages : illustrations ; 24 cm.
Includes references and indexes.
1. Introduction to customer service -- 2. Customer relationship management -- 3. Customer segmentation -- 4. Customer service techniques -- 5. Customer enhancement and loyalty -- 6. Customer retention and acquisition -- References -- Index
978-1-98462-551-9 (paperback)
CUSTOMER SERVICE
HF 5415.4 T74 2019
3G handy guide : exhance customer service experience / 3G E-Learning LLC. - E-Learning LLC : United State of America, c2019. - vii, 246 pages : illustrations ; 24 cm.
Includes references and indexes.
1. Introduction to customer service -- 2. Customer relationship management -- 3. Customer segmentation -- 4. Customer service techniques -- 5. Customer enhancement and loyalty -- 6. Customer retention and acquisition -- References -- Index
978-1-98462-551-9 (paperback)
CUSTOMER SERVICE
HF 5415.4 T74 2019
