| 000 | 00920nam a22002177a 4500 | ||
|---|---|---|---|
| 003 | NU | ||
| 005 | 20250618170609.0 | ||
| 008 | 250618b ph ||||| |||| 00| 0 eng d | ||
| 020 |
_a978-1-98462-551-9 _c(paperback) |
||
| 040 |
_aNU FAIRVIEW _cNU FAIRVIEW |
||
| 050 | _aHF 5415.4 T74 2019 | ||
| 100 |
_a3G E-Learning, _dauthor. |
||
| 245 |
_a3G handy guide : _bexhance customer service experience / _c3G E-Learning LLC. |
||
| 260 |
_aE-Learning LLC : _bUnited State of America, _cc2019. |
||
| 300 |
_avii, 246 pages : _billustrations ; _c24 cm. |
||
| 365 | _b1870.00 | ||
| 504 | _aIncludes references and indexes. | ||
| 505 | _a1. Introduction to customer service -- 2. Customer relationship management -- 3. Customer segmentation -- 4. Customer service techniques -- 5. Customer enhancement and loyalty -- 6. Customer retention and acquisition -- References -- Index | ||
| 650 | _aCUSTOMER SERVICE | ||
| 942 |
_2lcc _cBK _n0 |
||
| 999 |
_c6290 _d6290 |
||