000			01414cam a2200277 i 4500
001			20850708
003			NU
005			20250121115935.0
008			190213s2019 enka 000 0 eng
010			_a 2019005155
020			_a978-0-7494-8627-3 _q(pbk.)
040			_aNU FAIRVIEW _cNU FAIRVIEW
050	0	0	_aHF 5718 B37 2019
082	0	0	_a651.7 _223
100	1		_aBarker, Alan, _d1956- _eauthor.
245	1	0	_aImprove your communication skills : _bhow to build trust, be heard and communicate with confidence / _cAlan Barker.
250			_aFifth edition.
260			_aLondon ; New York : _bKogan Page, _cc2019.
300			_ax, 161 pages : _billustrations ; _c22 cm.
365			_b931.00
490	0		_aCreating success series
505			_aChapter 1 : What is communication?. -- Chapter 2 : What's your communication style?. -- Chapter 3 : Seven ways to improve your conversations. -- Chapter 4 : The skills of enquiry. -- Chapter 5 : The skills of persuasion. -- Chapter 6 : Tough conversations. -- Chapter 7 : Making a presentation. -- Chapter 8 : Putting it in writing. -- Chapter 9 : Networking: the new conversation. --
520			_aThe ability to communicate is one of the most important attributes needed to conduct business. Alan Barker's jargon-free guide shows how to get the message across every time, verbally and visually
650		0	_aBUSINESS COMMUNICATION.
942			_2lcc _cBK _n0
999			_c5574 _d5574