000 01031nam a22002417a 4500
003 NU
005 20240907104533.0
008 240907b ph ||||| |||| 00| 0 eng d
020 _a978-971-9655-73-2
040 _cNU FAIRVIEW
050 _aFIL TX 911.3 M37 2024
100 _aMarte-Lago, Elpedia Masan.
_eauthor.
245 _aFront office systems and procedures /
_cElpedia Masan Marte-Lago and Jenette R. Lim
250 _aRevised Edition.
260 _aIntramuros, Manila :
_bMindshapers Co., Inc.,
_cc2024.
300 _axxiv, 198 pages :
_billustrations ;
_c25 cm.
365 _b475.00
504 _aIncludes glossary, bibliography and index
505 _aChapter 1 : Front Office Department. -- Chapter 2 : Reservation. -- Chapter 3 : Reception. -- Chapter 4 : Telephone Exchange. -- Chapter 5 : Billing. -- Chapter 6 : Bell Service. -- Chapter 7 : Business Center. --
650 _aHOTEL FRONT DESK PERSONNEL -- HANDBOOKS,MANUALS,ETC.
650 _aHOTEL MANAGEMENT -- HANDBOOKS,MANUALS,ETC.
942 _2lcc
_cBK
_n0
999 _c5147
_d5147