000 | 01031nam a22002417a 4500 | ||
---|---|---|---|
003 | NU | ||
005 | 20240907104533.0 | ||
008 | 240907b ph ||||| |||| 00| 0 eng d | ||
020 | _a978-971-9655-73-2 | ||
040 | _cNU FAIRVIEW | ||
050 | _aFIL TX 911.3 M37 2024 | ||
100 |
_aMarte-Lago, Elpedia Masan. _eauthor. |
||
245 |
_aFront office systems and procedures / _cElpedia Masan Marte-Lago and Jenette R. Lim |
||
250 | _aRevised Edition. | ||
260 |
_aIntramuros, Manila : _bMindshapers Co., Inc., _cc2024. |
||
300 |
_axxiv, 198 pages : _billustrations ; _c25 cm. |
||
365 | _b475.00 | ||
504 | _aIncludes glossary, bibliography and index | ||
505 | _aChapter 1 : Front Office Department. -- Chapter 2 : Reservation. -- Chapter 3 : Reception. -- Chapter 4 : Telephone Exchange. -- Chapter 5 : Billing. -- Chapter 6 : Bell Service. -- Chapter 7 : Business Center. -- | ||
650 | _aHOTEL FRONT DESK PERSONNEL -- HANDBOOKS,MANUALS,ETC. | ||
650 | _aHOTEL MANAGEMENT -- HANDBOOKS,MANUALS,ETC. | ||
942 |
_2lcc _cBK _n0 |
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999 |
_c5147 _d5147 |