| 000 | 01166nam a22002297a 4500 | ||
|---|---|---|---|
| 003 | NU | ||
| 005 | 20231219110542.0 | ||
| 008 | 231219b ph ||||| |||| 00| 0 eng d | ||
| 020 | _a978-621-427-142-9 | ||
| 040 |
_aNUFAIRVIEW _cNUFAIRVIEW |
||
| 050 | _aHD 62.15 C36 2023 | ||
| 100 |
_aCamilar-Serrano, Angelita Ong _eauthor |
||
| 245 |
_aTotal quality management / _cAngelita Ong Camilar-Serrano |
||
| 250 | _aSECOND EDITION | ||
| 260 |
_aIntramuros, Manila : _bUnlimited Books Library Services & Publishing Inc., _cc2023. |
||
| 300 |
_ax, 260 pages : _bblack and white illustrations ; _c26 cm. |
||
| 365 | _b850 | ||
| 504 | _aIncludes bibliographic references. | ||
| 505 | _aPreface -- Acknowledgment -- Chapter 1 : Introduction to TQM -- Chapter 2 : Strategic dimensions of quality -- Chapter 3 : Gurus of total quality management -- Chapter 4 : Kaizen: concepts and systems -- Chapter 5 : Good housekeeping -- Chapter 6 : Phases of TQM implementation -- Chapter 7 : TQM and planning tools -- Chapter 8 : Customer value strategy -- Chapter 9 : Quality standards -- Bibliography -- Webliography. | ||
| 650 | _aTOTAL QUALITY MANAGEMENT | ||
| 942 |
_2lcc _cBK _n0 |
||
| 999 |
_c4257 _d4257 |
||