Front office systems and procedures / Elpedia Masan Marte-Lago and Jenette R. Lim
Material type:
TextPublication details: Intramuros, Manila : Mindshapers Co., Inc., c2024Edition: Revised EditionDescription: xxiv, 198 pages : illustrations ; 25 cmISBN: 978-971-9655-73-2Subject(s): HOTEL FRONT DESK PERSONNEL -- HANDBOOKS,MANUALS,ETC | HOTEL MANAGEMENT -- HANDBOOKS,MANUALS,ETCLOC classification: FIL TX 911.3 M37 2024
Contents:
Chapter 1 : Front Office Department. -- Chapter 2 : Reservation. -- Chapter 3 : Reception. -- Chapter 4 : Telephone Exchange. -- Chapter 5 : Billing. -- Chapter 6 : Bell Service. -- Chapter 7 : Business Center. --
| Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
Books
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NU Fairview College LRC | NU Fairview College LRC | School of Tourism and Hospitality Management | Filipiniana | FIL TX 911.3 M37 2024 (Browse shelf(Opens below)) | Available | NUFAI000005373 |
Includes glossary, bibliography and index
Chapter 1 : Front Office Department. -- Chapter 2 : Reservation. -- Chapter 3 : Reception. -- Chapter 4 : Telephone Exchange. -- Chapter 5 : Billing. -- Chapter 6 : Bell Service. -- Chapter 7 : Business Center. --
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