Multicultural diversity in the workplace for the tourism professional / Vic Alcuaz and Ma. Christina G. Aquino
Material type:
TextPublication details: Manila : Rex Book Store, c2020Edition: First EditionDescription: v, 189 pages ; 25 cmISBN: 978-621-04-0383-1Subject(s): DIVERSITY IN THE WORKPLACELOC classification: G 155 A43 2020| Item type | Current library | Home library | Collection | Shelving location | Call number | Copy number | Status | Date due | Barcode |
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Books
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NU Fairview College LRC | NU Fairview College LRC | School of Tourism and Hospitality Management | Filipiniana | FIL G 155 A43 2020 (Browse shelf(Opens below)) | c.1 | Available | NUFAI000003164 | |
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Books
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NU Fairview College LRC | NU Fairview College LRC | School of Tourism and Hospitality Management | Filipiniana | FIL G 155 A43 2020 (Browse shelf(Opens below)) | c.2 | Available | NUFAI000003165 | |
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Books
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NU Fairview College LRC | NU Fairview College LRC | School of Tourism and Hospitality Management | Filipiniana | FIL G 155 A43 2020 (Browse shelf(Opens below)) | c.3 | Available | NUFAI000004521 |
Includes index.
Chapter 1. Understanding culture -- Chapter 2 : Key features of culture -- Chapter 3 : Tourism and tourism professional -- Chapter 4 Multicultural diversity in tourism -- Chapter 5 : Multicultural diversity among tourism-related professions -- Chapter 6 : Diversities : simple and complex -- Chapter 7 : Handling guests or customer diversities -- Chapter 8 : Handling multicultural peer diversities -- Chapter 9 : When your superior is diverse -- Chapter 10 : Diversities in diverse locations -- Chapter 11 : Five ways to become a diversity champion -- Chapter 12 : Benefits of a diverse workforce.
This textbook covers basic concepts in culture and multicultural diversity as applied to tourism, the person , and the workplace as provided by Ms. Aquino. -- Back cover.
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