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Applied business tools and technologies in hotel and restaurant management (HRM) / Richard Philip A. Gonzalo and Calixto Terence I. Obong

By: Gonzalo, Richard Philip A [author]Contributor(s): Obong, Calixto Terence I [co-author]Material type: Text

TextPublication details: Quezon City : Rex Book Store Inc., c2023Edition: FIRST EDITIONDescription: vi, 167 pages : black and white illustrations ; 25 cmISBN: 978-621-04-5022-4Subject(s): HIOSPITALITY INDUSTRYLOC classification: TX 911.3 G66 2023

Contents:

Preface -- Chapter 1 : Management in service-oriented business settings -- Chapter 2 : The tourism and hospitality industry : implications on management of service-oriented businesses -- Chapter 3 : Overview of business tools and technologies used in hotel and restaurant setting -- Chapter 4 : Operations management in service-oriented businesses in tourism -- Chapter 5 : Global distribution system and computer reservations system -- Chapter 6 : Property management system -- Chapter 7 : Marketing and sales activities in the hotel and restaurant business -- Chapter 8 : Customer and guest service activities -- Chapter 9 : Procurement and inventory management -- Chapter 10 : Administrative activities and information systems of service-oriented businesses -- Chapter 11 : Strategic management in service-oriented businesses -- Glossary -- Bibliography -- Index

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Holdings
Item type	Current library	Home library	Collection	Shelving location	Call number	Status	Date due	Barcode
Books	NU Fairview College LRC	NU Fairview College LRC	School of Tourism and Hospitality Management	Filipiniana	FIL TX 911.3 G66 2023 (Browse shelf(Opens below))	Available		NUFAI000004779

Includes bibliographic references and index.

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