TY  - BOOK
AU  - Barker,Alan
TI  - Improve your communication skills: how to build trust, be heard and communicate with confidence 
T2  - Creating success series
SN  - 978-0-7494-8627-3
AV  - HF 5718 B37 2019 
U1  - 651.7 23
PY  - 2019///
CY  - London ; New York
PB  - Kogan Page
KW  - BUSINESS COMMUNICATION
N1  - Chapter 1 : What is communication?. --
Chapter 2 : What's your communication style?. --
Chapter 3 : Seven ways to improve your conversations. --
Chapter 4 : The skills of enquiry. --
Chapter 5 : The skills of persuasion. --
Chapter 6 : Tough conversations. --
Chapter 7 : Making a presentation. --
Chapter 8 : Putting it in writing. --
Chapter 9 : Networking: the new conversation. --
N2  - The ability to communicate is one of the most important attributes needed to conduct business. Alan Barker's jargon-free guide shows how to get the message across every time, verbally and visually
ER  -