TY  - BOOK
AU  - Buenaventura, John Paul
AU  - Buenaventura-Gutierrez, Liberty
TI  - Operations management in tourism and hospitality / 
SN  - 978-971-9655-37-4
AV  - TX 911.3 B84 20223 
PY  - 2023///
CY  - Intramuros, Manila
PB  - Mindshapers Co., Inc.
KW  - HOSPITALITY INDUSTRY -- MANAGEMENT
KW  - ENTREPRENEURSHIP
N1  - Includes bibliographical references; Lesson 1 : Operations Management in Hospitality. -- Lesson 2 : Quality Service Operations in Tourism and Hospitality. -- Lesson 3 : Recruitment in Hospitality Industry. -- Lesson 4 : Training & Development Employees in Hospitality Industry. -- Lesson 5 : Employee Discipline. -- Lesson 6 : Operations Strategy in Tourism and Hospitality. -- Lesson 7 : Quality Management and Control. -- Lesson 8 : Budget. --  Lesson 9 : Productivity. -- Lesson 10 : Efficiency and Effectiveness. -- Lesson 11 : Supply Chain Operations. -- Lesson 12 : Sales Performance Monitoring and Labor Cost. --
ER  -