Marte-Lago, Elpedia Masan. <br/><br/>
Front office systems and procedures /  
Elpedia Masan Marte-Lago and Jenette R. Lim 
 - Revised Edition. 
 - Intramuros, Manila :  Mindshapers Co., Inc.,  c2024. 
 - xxiv, 198 pages :  illustrations ;  25 cm. 
<br/><br/>Includes glossary, bibliography and index 
<br/><br/>Chapter 1 : Front Office Department. -- Chapter 2 : Reservation. -- Chapter 3 :  Reception. -- Chapter 4 : Telephone Exchange. -- Chapter 5 : Billing. -- Chapter 6 : Bell Service. -- Chapter 7 : Business Center. -- 
<br/><br/><label>ISBN: </label>978-971-9655-73-2 
<br/><br/><label>Subjects--Topical Terms: </label><br/>HOTEL FRONT DESK PERSONNEL -- HANDBOOKS,MANUALS,ETC. <br/>HOTEL MANAGEMENT -- HANDBOOKS,MANUALS,ETC.
<br/><br/><label>LC Class. No.: </label>FIL TX 911.3 M37 2024