Marte-Lago, Elpedia Masan.

Front office systems and procedures / Elpedia Masan Marte-Lago and Jenette R. Lim - Revised Edition. - Intramuros, Manila : Mindshapers Co., Inc., c2024. - xxiv, 198 pages : illustrations ; 25 cm.

Includes glossary, bibliography and index

Chapter 1 : Front Office Department. -- Chapter 2 : Reservation. -- Chapter 3 : Reception. -- Chapter 4 : Telephone Exchange. -- Chapter 5 : Billing. -- Chapter 6 : Bell Service. -- Chapter 7 : Business Center. --

978-971-9655-73-2


HOTEL FRONT DESK PERSONNEL -- HANDBOOKS,MANUALS,ETC.
HOTEL MANAGEMENT -- HANDBOOKS,MANUALS,ETC.

FIL TX 911.3 M37 2024