TY - BOOK AU - Buslon, Van Mari AU - Osorno, Rene D. AU - Bajao, Grayfield T. TI - Quality service management in tourism and hospitality / SN - 978-621-418-280-0 AV - TX 911.3 B87 2023 PY - 2023/// CY - Quezon City : PB - Wiseman's Books Trading, Inc., KW - TOURISM -- MANAGEMENT. 2. KW - HOSPITALITY INDUSTRY -- MANAGEMENT. 3. KW - TOTAL QUALITY MANAGEMENT N1 - Includes bibliographical references ER -