Quality service management in tourism and hospitality /
Van Mari Buslon, Rene D. Osorno, and Grayfield T. Bajao
- Quezon City : Wiseman's Books Trading, Inc., c2023.
- v, 124 pages ; 25 cm.
Includes bibliographical references.
978-621-418-280-0
TOURISM -- MANAGEMENT. 2. HOSPITALITY INDUSTRY -- MANAGEMENT. 3. TOTAL QUALITY MANAGEMENT.