Business and professional communication : Putting people first /
Kory Floyd and Peter W. Cardon
- Second edition International Student Edition
- New York : McGraw Hill LLC., c2024.
- xxvi, 374 pages : color illustrations ; 27 cm.
Includes bibliographic references and index.
CHAPTER 1: Communicating for Professional Success -- CHAPTER 2: Culture, Diversity, and Global Engagement -- CHAPTER 3: Verbal and Nonverbal Messages -- CHAPTER 4: Listening and Learning -- CHAPTER 5: Perspective Taking -- CHAPTER 6: Effective Team Communication -- CHAPTER 7: Effective Meetings -- CHAPTER 8: Career Communication -- CHAPTER 9: Interviewing Successfully -- CHAPTER 10: Writing across Media -- CHAPTER 11: Major Goals for Presentations -- CHAPTER 12: Planning and Crafting Presentations -- CHAPTER 13: Finding Support for Your Presentation Goals -- CHAPTER 14: Rehearsing and Delivering Successful Presentations