TY - BOOK AU - Martin, Matt TI - Total quality management for tourism and hospitality / SN - 978-621-427-087-3 AV - TX 911.3 M37 2021 PY - 2021/// CY - Intramuros, Manila PB - Unlimited Books, KW - TOTAL QUALITY MANAGEMENT KW - TOURISM -- MANAGEMENT KW - HOSPITALITY INDUSTRY -- MANAGEMENT N1 - Includes bibliographical references ER -