Martin, Matt

Total quality management for tourism and hospitality / Matt Martin - Intramuros, Manila : Unlimited Books, c2021. - xvi, 388 pages : illustration ; 25 cm.

Includes bibliographical references.

978-621-427-087-3


TOTAL QUALITY MANAGEMENT.
TOURISM -- MANAGEMENT.
HOSPITALITY INDUSTRY -- MANAGEMENT

TX 911.3 M37 2021