Front office operations : (Record no. 4740)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01150nam a22002297a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | NU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240402182846.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240402b ph ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 978-621-418-094-3 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | NUFAIRVIEW |
| Transcribing agency | NUFAIRVIEW |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | TX 911.3 B35 2020 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Badjao, Grayfield T. |
| Relator term | author |
| 245 ## - TITLE STATEMENT | |
| Title | Front office operations : |
| Remainder of title | a guide to effective customer service / |
| Statement of responsibility, etc. | Dr. Grayfield T. Bajao and Dr. Rene D. Osorno |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Quezon City : |
| Name of publisher, distributor, etc. | Wiseman's Books Trading, Inc., |
| Date of publication, distribution, etc. | c2020. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | x, 334 pages ; |
| Dimensions | 25 cm |
| 365 ## - TRADE PRICE | |
| Price amount | 698 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Module 1 : Provide information in the hotel front office operations -- Module 2 : Provide effective customer service -- Module 3 : Receive and process reservations -- Module 4 : Operate computerized reservations system -- Module 5 : Provide accommodation reception services -- Module 6 : Conduct night audit -- Module 7 : Provide club reception services -- Module 8 : Provide concierge and bell services. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | HOTEL FRONT DESK PERSONNEL. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Osorno, Rene D. |
| Relator term | co-author |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Books |
| Suppress in OPAC | No |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last checked out | Copy number | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| School of Tourism and Hospitality Management | NU Fairview College LRC | NU Fairview College LRC | Filipiniana | 11/20/2023 | Purchased - Wiseman's Books Trading, Inc. | 698.00 | 2 | 1 | FIL TX 911.3 B35 2020 | NUFAI000004743 | 01/21/2025 | 01/06/2025 | c.1 | 04/02/2024 | Books | Hospitality Management | |||||
| School of Tourism and Hospitality Management | NU Fairview College LRC | NU Fairview College LRC | Filipiniana | 11/20/2023 | Purchased - Wiseman's Books Trading, Inc. | 698.00 | FIL TX 911.3 B35 2020 | NUFAI000005739 | 05/05/2025 | c.2 | 05/05/2025 | Books | Hospitality Management |
