Quality service management in tourism and hospitality /

Buslon, Van Mari

Quality service management in tourism and hospitality / Van Mari Buslon, Rene D. Osorno, and Grayfield T. Bajao - Quezon City : Wiseman's Books Trading, Inc., c2023. - v, 124 pages ; 25 cm.

Includes bibliographical references.

978-621-418-280-0


TOURISM -- MANAGEMENT. 2.
HOSPITALITY INDUSTRY -- MANAGEMENT. 3.
TOTAL QUALITY MANAGEMENT.

TX 911.3 B87 2023

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